tt_email_setup.html 10/12/12
   

Email Account
Setup Instructions

Just the Facts

   Incoming Email

      Server:     mail.coinet.com
      Port:       110
      Username:   <your username> (this is your email address without the "@coinet.com" part)
      Password:   <your password> (call us and ask if you do not remember your password

   Outgoing Email

      Server:     mail.coinet.com
      Port:       25

   For both:  Uncheck or unselect any additional security, encryption or authentication options

Mozilla Thunderbird (recommended) ------------------- Note: The follow instructions are for those who are directly connected to Coinet via a dialup or DSL connection. If you are connected to the Internet through another ISP or this is for a cell phone see the instructions under "SMTP Authentication" below. Download and install the latest version of Thunderbird (it is free!) Start Thunderbird Go To "Account Settings" Here is how... Click on the 3 horizontal bars near the upper right corner In the dropdown list move your mouse over "Options" ("Preferences" in some older versions) In the secondary dropdown list click on "Account Settings" In the "Account Settings" window On the left side at the bottom click on "Account Actions" and select "Add Email Address" In the "Mail Account Setup" window Enter your Name, Email Address and Password (Remember Password should be checked) Click on "Continue" Then click on "Manual config" Edit the "Mail Account Setup" screen so it looks like this (with your name, email and password): Your Name: John Doe Email Address: jdoe@coinet.com Password: ****** x Remember Password Server hostname Port SSL Authentication Incoming: POP3 mail.coinet.com 110 None Normal password Outgoing: SMTP mail.coinet.com 25 None No Authentication Username: incoming jdoe outgoing jdoe Then click on "Done". Do NOT click on 'Re-Test', it will get the wrong settings. If a "Warning" window appears. Because you are directly connected to Coinet your password does not traverse and is not exposed on the Internet. And you are authenticated by the IP number which we issued to you. Just check: I understand the risks, and then click on "Done". You are done! But, if it does not work (most likely it will be sending email that does not work): Delete ALL the configurations you just created: Go to "Account Settings" (see above instructions) On the left side highlight <your_username>@coinet.com On the left at the bottom click on "Account Actions". In the drop down list click on "Remove Account". But Wait!! There is more. The outgoing mail server configuration must be deleted separately. (You can bet we made liberal use of 'salty' words for the Thunderbird coders over this bug.) On the left near the bottom click on "Outgoing Server (SMTP)" On the right near the top there will be a list of outgoing mail server configurations. Highlight the one that starts with "<your_username> -", and click on the "Remove" button. You can then safely start over. (I started over 8 times before I found the #&%!*@$ Thunderbird bug.) Windows 10 ---------- We have found a nice tutorial for Windows 10 email setup. All of the instructions are applicable with the exception of these changes to Sections 3 and 4 of "Enter Settings". 3. On the next screen, enter the following settings: • Account Name: Anything you would like to name this account. • Your Name: The name that people will see when you send them an email from this account. • Incoming Mail Server: mail.coinet.com • Account Type: Choose POP3 • User Name: Your username is your email address without the "@coinet.com" part. • Password: Enter the password for your account. Call us if you do not remember it. • Outgoing: mail.coinet.com Uncheck the checkboxes for "Outgoing server requires authentication", "Use the same user name and password for sending mail", "Require SSL for incoming email" and "Require SSL for outgoing email". 4. Click the "Sign In" button.
The Windows 10 Mail sign in button.
iphone & ipad
 ------------- 

    mail icon
    Enter (real) name
    Incoming mail server  (POP3)

        mail.coinet.com 
        username: <your_username> (this is your email address without the '@coinet.com' part) 
        password: <your_password> 
        Do NOT use SSL 

        Do not enable any password encryption, the password should be sent as plain text.
        Again, SSL should be off.

    Outgoing mail server  (SMTP Authentication)

        Call Coinet at 389-1303.  The user's password must be added to the mobile password file! 

        click on SMTP

            smtpauth.coinet.com 
            username: <your_username> (this is your email address without the '@coinet.com' part) 
            password: <your_password> 
            Do NOT use SSL 

            click on Authentication

                select Password  -  (variously described as 'plain text', 'insecurely', 'in the open'
                                     and without encryption, without challenge/response)

            port 587 

            Again, SSL should be off.

         Note:  Often the settings for SSL, Authentication and the port are hidden,
         and your email will not work until you find them and set them correctly.
         (Why they would hide those settings is beyond me.  Well actually I know the
         reason, the developers at Apple know exactly where to find everything and they
         are to stupid to realize that other people do not know where they 'hid' things.) 
android
 ------- 

    Incoming email

        type: POP3
        server: mail.coinet.com 
        username: <your_username> (this is your email address without the "@coinet.com" part) 
        password: <your_password> 
        do not select SSL nor authentication 

    Outgoing email
        Call Coinet at 389-1303.  The user's password must be added to the mobile password file!

        server: smtpauth.coinet.com 
        server port: 587 
        username: <your_username> (this is your email address without the "@coinet.com" part) 
        password: <your_password> 
        authentication type: plain or password 
        do not select SSL 
Microsoft Windows Live Mail --------------------------- Link to Microsoft's own Windows Live Mail Setup Instructions. You will need to know: Your username: <your username> (this is your email address without the "@coinet.com" part) Your password: <your password> (call us and ask if you do not remember your password The type of e-mail server Coinet uses: POP3 - for incoming e-mail messages SMTP - for outgoing e-mail messages The incoming (POP3) mail server is: mail.coinet.com The outgoing (SMTP) mail server is: mail.coinet.com Uncheck or unselect any additional security, encryption or authentication options Windows Outlook Express ----------------------- You may print out this page and refer to it while doing the setup. (If you need to check an existing email configuration Click Here.) Start Outlook Express Click on the Outlook Express icon on your desktop (a little envelope) --or-- Click on Start --> (All) Programs --> Outlook Express In Outlook Express Click on Tools --> Accounts Window name: Internet Accounts Click on Mail (tab) Note: Existing mail accounts are listed in the white box. You may delete any account you no longer need by first high- lighting the line describing the account and then clicking on the Remove button to the right. Click on Add --> Mail (tab) Window name: Internet Connection Wizard Window title: Your Name Display name: your name Whatever your enter will be seen by those to whom you send email. Click on Next Window name: Internet Connection Wizard Window title: Internet E-mail Address E-mail address: your_email_username@coinet.com Replace 'your_email_username' with your actual Coinet email username. Click on Next Window name: Internet Connection Wizard Window title: E-mail Server Names My incoming mail server is a POP3 server. Incoming mail (POP3, IMAP or HTTP) server: mail.coinet.com Outgoing mail (SMTP) server: mail.coinet.com Click on Next Window name: Internet Connection Wizard Window title: Internet Mail Logon Account Name: your_email_username Password: password Check Remember password UnCheck Log on Using Secure Password Authentication (SPA) Replace 'your_email_username' with your actual Coinet email username (without the '@coinet.com'). Replace 'password' with your actual Coinet email password. Click on Next Window name: Internet Connection Wizard Window title: Congratulations Click on Finish Window name: Internet Accounts Click on Close At this point you should be back in Outlook Express and ready to go. If you close Outlook and restart it, you should be prompted to connect (if you are not already connected) and once you are connected you should receive any email that is currently in your account. ******************************* SMTP Authentication ******************************* Generally (if your email agent is not listed below) server: smtpauth.coinet.com server port: 587 username: <your_username> (this is your email address without the "@coinet.com" part) password: <your_password> authentication: is required so turn it on or select it or answer 'yes' authentication type: plain or password or 'transmitted insecurely' secure connection: is NOT needed, do not select SSL Thunderbird Download and install the latest version of Thunderbird (it is free!) Start Thunderbird Go To "Account Settings" Here is how... Click on the 3 horizontal bars near the upper right corner In the dropdown list move your mouse over "Options" ("Preferences" in some older versions) In the secondary dropdown list click on "Account Settings" In the "Account Settings" window On the left side at the bottom click on "Account Actions" and select "Add Email Address" In the "Mail Account Setup" window Enter your Name, Email Address and Password (Remember Password should be checked) Click on "Continue" Then click on "Manual config" Edit the "Mail Account Setup" screen so it looks like this (with your name, email and password): Your Name: John Doe Email Address: jdoe@coinet.com Password: ****** x Remember Password Server hostname Port SSL Authentication Incoming: POP3 mail.coinet.com 110 STARTTLS Normal password Outgoing: SMTP smtpauth.coinet.com 587 STARTTLS Normal password Username: incoming jdoe outgoing jdoe Then click on "Done". Do NOT click on 'Re-Test', it will get the wrong settings. If a "Warning" window appears. Just check: I understand the risks, and then click on "Done". If a "Add Security Exception" window appears. It warns you that the site certificate may be invalid or forged. In part the pop-up says something like "The certicate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature." And it hasn't because we created and signed our own certificate, and you definately know who we are. The truth about 'trusted authorities' is that they are all compromised by the NSA and using a certificate issued from one of them only means we get to pay for the privilege of helping them spy on your email. So you should just click on: Confirm Security Exception You are done! But, if it does not work (most likely it will be sending email that does not work): Delete ALL the configurations you just created: Go to "Account Settings" (see above instructions) On the left side highlight <your_username>@coinet.com On the left at the bottom click on "Account Actions". In the drop down list click on "Remove Account". But Wait!! There is more. The outgoing mail server configuration must be deleted separately. (You can bet we made liberal use of 'salty' words for the Thunderbird coders over this bug.) On the left near the bottom click on "Outgoing Server (SMTP)" On the right near the top there will be a list of outgoing mail server configurations. Highlight the one that starts with "<your_username> -", and click on the "Remove" button. You can then safely start over. (I started over 8 times before I found the #&%!*@$ Thunderbird bug.) Outlook Express Tools-->Accounts--> Mail (tab) Highlight your account Click on "Properties" General tab Mail Acccount: any recognisable label E-mail Address: your full email address eg user@coinet.com Servers tab Server Information Incoming is a POP3 Incoming server: mail.coinet.com Outgoing server: smtpauth.coinet.com Incoming Mail Server Account name: your email address without the "@coinet.com" part Password: your email password check the box "Remember password" do NOT check the box "Log on using Secure Password Authentication" Outgoing Mail Server check the box "My server requires authentication" Settings select "Use same settings as my incoming mail server" (this is the default) Advanced tab Server Port Numbers Outgoing mail (SMTP): 587 do NOT check the box "This server require a secure connection (SSL) Incoming mail (POP3): 110 do NOT check the box "This server require a secure connection (SSL) normally you should not check the box "Leave a copy of message on server" but if you do the be sure to check "Remove from server after 5 days" iphone & ipad mail icon Enter (real) name Incoming mail server mail.coinet.com username: <your_username> (this is your email address without the '@coinet.com' part) password: <your_password> Outgoing mail server click on SMTP smtpauth.coinet.com username: <your_username> (this is your email address without the '@coinet.com' part) password: <your_password> do not use SSL click on Authentication select Password - (variously described as 'plain text', 'insecurely', 'in the open' and without encryption, without challenge/response) port 587 android Incoming email server: mail.coinet.com username: <your_username> (this is your email address without the "@coinet.com" part) password: <your_password> do not select SSL nor authentication Outgoing email server: smtpauth.coinet.com server port: 587 username: <your_username> (this is your email address without the "@coinet.com" part) password: <your_password> authentication type: plain or password do not select SSL
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