Follow these instructions to check your dialup configuration settings
in Windows 95, 98 and ME Click Here
or in Windows 2000 and XP Click Here
You may print out this page and refer to it while performing the checks.
(If you need to setup a new dialup configuration Click Here.)
Check Your Windows 95, 98 or ME Dialup Configuration:
For Windows 95 & 98
Click on My Computer --> Dialup Networking
For Windows ME
Click on My Computer --> Control Panel --> Dialup Networking
Right click on the Coinet icon and select Properties.
(Note: Your Coinet icon may be named 'coinet.com' or 'Coinet' or
it may even be named with one of our dialup phone numbers.)
Window name: <Coinet icon name>
Tab name: General
Area Code: 541 or blank
Telephone number: 617-6289
Connect Using:
Note: If area code is set to 541 then you must perform
the checks under Dial Properties below.
Window name: <Coinet icon name>
Tab name: Server TypesLog on to networkNOT checked
Enable software compressioncheckedRequire encrypted passwordNOT checked
Require data encryptionNOT checked
Record a log file for this connectionNOT checked
NetBEUINOT checked
IPX/SPX CompatibleNOT checked
TCP/IPchecked
Click on the TCP/IP Settings button
Window name: <Coinet icon name>
Tab name: Server Types
Window name: TCP/IP Settings
Server assigned IP addresscheckedServer Assigned name server addressescheckedUse IP header compressioncheckedUse default gateway on remote networkchecked
Click on Cancel to close the TCP/IP window
Window name: <Coinet icon name>
Tab name: ScriptingStart Terminal screen minimizedchecked
Window name: <Coinet icon name>
Tab name: MultilinkDo not use additional deviceschecked
Click on OK if you have made changes
Click on Cancel if you have made NO changes
If you have made changes and Windows asks you to restart your
computer wait until after the next step before doing so.
The Dialup Networking window should still be open on your
desktop. Left double click on the Coinet icon to open your
dialer window, and click on Dial Properties.
Window name: Dialing Properties
Area code: 541To disable call waitingchecked & if you have
select code Call Waiting
To disable call waitingNOT checked if you don't
Click on OK if you have made changes
Click on Cancel if you have made NO changes
If Windows previously asked you to restart your computer
you may do so now.
If your dialer still does not work after checking the above
configuration items to create a trouble ticket.
Check Your Windows 2000 or XP Dialup Configuration:
For Windows XP (standard mode)
Click on Start --> Control Panel --> Network Connections
For Windows 2000 and Windows XP (classical mode)
Click on Start --> Settings --> Control Panel --> Network Connections
Right click on the Coinet icon and select Properties.
(Note: Your Coinet icon may be named 'coinet.com' or 'Coinet' or
it may even be named with one of our dialup phone numbers.)
Window name: <Coinet icon name>
Tab name: General
Area Code: 541 or blank
Telephone number: 617-6289
Connect Using:
Note: If area code is set to 541 then you must perform
the checks under Dial Properties below.
Window name: <Coinet icon name>
Tab name: OptionsDisplay progress while connection checkedPrompt for name and apssword, certificate, etc. checkedInclude Windows logon domain NOT checked
Prompt for phone number checked
Window name: <Coinet icon name>
Tab name: SecurityTypical (recommended settings) checkedValidate my identy as follows: Allow unsecured password
Window name: <Coinet icon name>
Tab name: NetworkingMake sure Internet Protocol TCP/IP is in highlighted.
Click on Properties and check these settings
Obtain an IP address automatically checkedObtain DNS server address automatically checked
Window name: <Coinet icon name>
Tab name: AdvancedInternet Connection Firewall: Protect my ... checkedinternet Connection Sharing: Allow other ... optional
If your dialer still does not work after checking the above
configuration items to create a trouble ticket.