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Local Time
Mon, Jan 05, 2009 23:13:36


Does my telephone line qualify?
DSL is only available on unloaded copper lines within approximately 3 miles of a DSLAM, either the one at the Qwest Central Office or a remote location. The only way you can find out if you qualify is to call us at 389-1303 and we will run a check on your phone line.

What equipment do I need and
what does it cost?

You need a computer (of course) and a DSL modem. A modem can be rented form Qwest for $3.00 per month, or you can purchase a Actiontec GT701-wg modem from Qwest for $59.99 plus $9.99 for shipping. We sell a much better quality modem for $95.

What are the setup charges?
Coinet does not charge any DSL service setup fee. Qwest lists a one-time activation fee, however, they almost always run a special which changes often. Check with us about the Qwest 'special-of-the-month'.

What are the monthly charges?
Qwest's monthly charge is $15 for 256k/256k and $28 for all higher speeds (the speed you get depends on the quality of your line).

Coinet's rates begin as low as $16.95 and vary depending of speed and class of service. See our residential rate schedule here, and our business rate schedule here.

What are my billing options?
Qwest will bill be you for their portion on your regular phone bill. We have many billing options and periods, you may select one that is convenient for you when you sign up.

Can I install the DSL modem myself?
Yes, we provide detailed instructions on our setup CD. Be sure to call us first as the modem will often arrive before your line is setup to handle DSL.

Do I have to sign a contract?
NO. Neither Coinet nor Qwest requires a long-term contract.

How do I order DSL?
Call Coinet at 389-1303 and we will get the ball rolling. We will collect the necessary information, deal with Qwest to get your line setup and then walk you through the configuration.


25 NW Minnesota Suite 8 - Bend, OR - 97701
+1 541-389-1303 © COINET.COM